Dubai Customs presents best practice experience to SDAA delegation

DUBAI — Dubai Customs, DC, acquainted a visiting delegation from the Sharjah Documentation and Archives Authority, SDAA, with the best practices applied across its different business units, namely human resources, corporate communications, information technology, administration affairs, and project management.

The members of the delegation were walked through DC’s project management methodology and project delivery processes from needs analysis, benefits and Return On Investment, ROI, assessment, alignment to strategic objectives, to impact measurement of the development initiative after execution.

They were briefed on initiatives undertaken to raise employee satisfaction and happiness levels.

The delegation praised the efforts undertaken by Dubai Customs and its advanced governance systems.

Source: Emirates News Agency